Duppy Share was growing in reputation but bleeding margin. Their paid media wasn't converting at a sustainable rate, and one of their most powerful channels was almost completely idle.
Despite being the UK's largest independent rum brand, Duppy Share was facing a customer acquisition cost problem that made scaling feel impossible. Every pound spent on ads was generating returns that didn't justify the investment, and the brand's long-term growth trajectory was at risk.
Amazon, a channel with genuine volume potential for a brand of their stature, was being underutilised. There was no coherent multi-channel acquisition strategy connecting Meta, Amazon, and other demand sources. Spend was scattered, the offer architecture was unclear, and ROAS was underwhelming.
The brand also had a crowdfunding campaign on the horizon, meaning the stakes were elevated. They needed proof of momentum, not just activity.
What was broken
- Customer acquisition costs that made profitability at scale impossible
- Amazon treated as an afterthought, not a growth channel
- No unified paid media strategy across Meta and Amazon
- Scattered ad spend with no concentrated efficiency
- Crowdfunding campaign approaching with no validated acquisition engine